Loading...
 

Account Manager (Remote)

Requisition ID:  21745
Job Location(s): 

Baltimore, MD, US

Job Description

Danfoss, a leading global supplier of Industrial Refrigeration solutions, has an opening for an Account Manager that will be responsible for managing and developing existing customers for Danfoss Industrial Refrigeration sales team in North America.  With a focus on supporting the day-to-day sales and coordination of large direct customers, new product roll-out and integration within the account, as well as working closely with Danfoss line of business to support growth initiatives of Danfoss Climate Solutions.  The IR Account Manager will also support sales management with new product releases, technical literature, and supporting product material.  This position works together with sales management, inside sales, and customer service to realize the overall sales objectives and business development plan for the customers.  Reports directly to the Director of Sales for IR in North America.        

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following. 

 

Account Management & Customer Support:

  • Work closely with customer service team and fulfillment to ensure customer orders and requirements are being met on a timely manner. Support customer service with pricing and product selection based on application specification.
  • Develop business relationship with customer engineering team. Coordination of large project proposals (new builds), and work with RSM’s that all Danfoss solutions are presented in proposal (Valves, Air Purger, Semi-welded Heat Exchangers and Industrial Controls).
  • Application support coordination with Tech Support to provide customers with product sizing by utilizing Danfoss quoting tools (DIRQuote and HEXACT), to ensure Danfoss products meet the intent of the specification.

Product Portfolio Coordination:

  • Work with product management and engineering to drive timely phase in / phase out of portfolio changes with existing customers.               
  • Supports / coordinates with f2f  / on-line training, education, and technical support to IR customers.
  • Will also support sales management with identifying new product opportunities and application requirements for IR customers.  

Contacts / Work Location / Travel

  • Works closely with Danfoss Director of Sales, Line of Business from Industrial Refrigeration business area, supply chain personnel, global engineering, and product management.Job location may be either remote and or work from the Danfoss facility in Baltimore, MD.  
  • Travel requirement of 25% domestic travel for f2f customer meetings at the customers offices, trade shows and exhibitions. 

Background & Skills

The ideal candidate possesses these skills. 

  • BA or BS equivalent in engineering or business from a four-year college or technical school.   
  • 5 + years’ experience in Industrial Refrigeration, new business development, technical inside sales environment, demonstrating achievement of sales results with revenue growth and customer satisfaction.
  • Technical Acumen: Solid working knowledge of industrial refrigeration systems and their associated components to enable value propositions of various system solutions (refrigerants, controls, defrost, etc.), to be discussed with customers.
  • Business Acumen: Ability to quickly assess and understand the specific customer’s challenges and future needs. Have awareness of the competition, and other market influencers. Occasional international coordination with stakeholders within Danfoss.
  • Teamwork: Self-starter yet good team player who can work with little supervision and with passion for servicing customers.
  • Driving for Results: Solid organization skills, able to prioritize and meet deadlines, able to work with sales team / customer service representatives to support customers and projects.
  • Ability to write reports, business correspondence, and procedure manuals. 
  • Ability to effectively present information and respond to questions from groups of managers, customers, and the public.
  • Proficiency in MS Office including Excel, Word and Power Point required.  Previous experience with SAP is a strong plus.

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.


Following our founder’s mindset ‘action speaks louder than words’, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.


Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers advanced technologies that enable us to build a better, smarter, and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems, and integrated renewable energy.

Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control, and mobile and industrial machinery.

Our innovative engineering dates back to 1933. Today, Danfoss holds market-leading positions, serving customers in more than 100 countries. We are privately held by the founding family.

 

Danfoss engineers advanced technologies that enable us to build a better, smarter, and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems, and integrated renewable energy.

Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control, and mobile and industrial machinery.

Our innovative engineering dates back to 1933. Today, Danfoss holds market-leading positions, serving customers in more than 100 countries. We are privately held by the founding family.

 


Nearest Major Market: Baltimore