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Application Engineer

Requisition ID:  17913
Job Location(s): 

Dandenong South, AU

Job Description

A fantastic opportunity exists for an Application Engineer to join our Climate Solutions team based in Dandenong South.

This role will provide technical and application support to internal, external sales and customers including wholesalers in the areas of sales and after-sales support (including commissioning, troubleshooting, servicing and repairs) for all climate solution products in the Pacific region.  

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following. 

  • Provide post-sales technical support to internal and external customers.
  • Assist and support sales with the execution of sales plans including preparation and definition of product specifications, selection and cross-reference of components, provision of datasheets, instructions and quotations.
  • Provide technical support and backup to customers on commissioning support (including creating and maintaining customer drawings and specifications), product queries and technical issues and processing of service/warranty claims.
  • Evaluate and examine the return of all products, check warranty applicability.
  • Conduct product training for internal/external sales, customers, wholesalers, sales partners and service partners.
  • Work with marketing to create necessary tools and literature for the Pacific market, including development and implementation of product bulletins, announcements and case study material for wholesale, OEMs and industrial refrigeration.
  • Communicate and coordinate activities with factory or suppliers outstanding issues, requirements, or product launches.
  • Carry out activities in accordance with Danfoss quality procedures.
  • Liaise and maintain effective networks with Danfoss product specialists in the APR region and Globally.
  • Participate in the National on-call roster.
  • Be available to attend meeting’s, conferences & technical presentations to customers local & overseas.
  • Carry out other duties as may be required from time to time.

Background & Skills

  • Bachelor /Diploma of Engineering, mechanical or electrical
  • 5+ years relevant industry experience within the HVAC&R industry.
  • High-level knowledge of product application in cooling systems, including testing; measurement equipment; electrical and mechanical codes, refrigeration/mechanical componentry and principles.
  • Experience in Microsoft Office Suite (Word, Excel, etc.), SAP and other database systems.
  • Excellent analysis and problem-solving skills
  • Fluency in English with strong communication and negotiation skills.
  • Australian citizen or permanent resident.
  • Ability to work with international teams in a global matrix organization.
  • Cooperative and excellent interpersonal skills.

 

If you want to be part of a great team and have the skills and experience to make a difference in this successful business, then we would love to hear from you!

Please send your application with a covering letter to the attention of Anna Dobson - Senior Regional HR Generalist. 

You must be eligible to work in Australia to apply for this role.

Please apply at your earliest convenience. We do not have an application deadline but accept applications as long as the job is posted. The position will be closed once we have found the right candidate.

Applications or applicant referrals from recruitment agencies will not be accepted.

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated, and empowered people.

We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. 

To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment, and safety of our employees.

Following our founder’s mindset ‘action speaks louder than words, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, disability, veteran status, or other protected category.

 

Danfoss engineers advanced technologies that enable us to build a better, smarter and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems and integrated renewable energy.

Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control and mobile and industrial machinery.

Our innovative engineering dates back to 1933 and today, Danfoss holds market-leading positions, serving customers in more than 100 countries. We are privately held by the founding family.

Read more about us at www.danfoss.com

Danfoss engineers advanced technologies that enable us to build a better, smarter and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems and integrated renewable energy.

Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control and mobile and industrial machinery.

Our innovative engineering dates back to 1933 and today, Danfoss holds market-leading positions, serving customers in more than 100 countries. We are privately held by the founding family.

Read more about us at www.danfoss.com