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Senior Consultant, Commerce

Requisition ID:  17006
Job Location(s): 

Grodzisk Mazowiecki, PL Sofia, BG Kiev, UA Moscow, RU

Job Description

Do you know SAP Commerce Cloud, and do you have proven experience with SAP Hybris core concepts and commerce concepts?

Do you have Strong analytical and problem-solving skills and experience in troubleshooting through resolution of technical issues and system errors?

Do you have an impeccable attention to detail and is delivering high quality part of your DNA?

Then you might be the new Senior SAP Commerce Solution Consultant we are looking for. Our new Senior Consultant will be responsible for the service and stability Continuity of our Danfoss B2B webshop. 

The Danfoss B2B Webshop is the Danfoss global high scale webshop which is rolled out in +80 countries, have thousands of daily operational users and is a critical channel in daily order management and product experience. The Product Store is tightly integrated to our ERP backends for order management, price management and variant configuration. And it is connected to our Product Information Management (PIM)/Digital Asset Management (DAM) setup for product catalogue and product content. 

You will be a part of the international Digital Customer Experience (DCE) team with more than 100 colleagues from all over the world, where we develop, support and lead the digital customer experience in Danfoss. We connect business needs and IT into digital solutions.

Want to learn more about the Danfoss Digital Customer Experience Program (DCE) – visit us here

 

Job Responsibilities

As our new solution Consultant, you will be responsible for maintaining the end-to-end solution life cycle, you will have high focus on optimizing the overall efficiency and stability of our running solution services. 

Other areas of your responsibility:  

  • Solution Lifecycle and support including synchronization to other Solutions, dependent services, technology and platform 
  • Highest possible level of adoption (through training, transparency, self-service, relevant services, communication etc).  
  • Solution documentation is updated. 
  • Synchronising plans for dependent services and infrastructure, and to consider the long-term plans and strategy of our B2B webshop etc. 
  • Ongoing alignment with stakeholders across business and IT from solution perspective.  
  • Proactive monitoring and identification of root causes and permanent platform “fixes” with 2nd/3rd level support and our solution owner. 
  • Participate in complex discussions with stakeholders when determining the technical requirements/capabilities needs to meet business goals and processes
  • Proactively monitor and report on product stability and performance. Provide concise recommendations to sustainable improvements
  • Responsible for Change request review and approval
  • Responsible for compliance to IT Delivery Processes, Procedures and Standards

Background & Skills

  • Bachelor's degree in Information Technology, Computer Science, Engineering or a related field
  • You might have a background as a SAP Commerce Consultant or Developer and experience in systems integration, preferably in ecommerce solution or other web-based solutions. 
  • Effective communicator, and you thrive with a high activity level and keep calm under pressure. Moreover, you are pragmatic, proactive, and organized. Although working in a team, you also can work independently.  
  • Able to work with multiple focus areas able to handle your tasks with high quality
  • Open to different tasks and flexible to cover cross border work activity. Finally, you have excellent communication skills and are fluent in written and spoken English
  • Experience in working with commerce solutions integrated with ERP solutions 
  • SAP Commerce experience 
  • SAP SD experience is nice to have 
  • Security scans and security knowledge 
  • Kibana or other logging tools experience 
  • B2B ecommerce and Business process understanding. 
  • Able to work on high level but deep dive quickly when needed 

We offer

  • An exciting position with excellent opportunities for professional and personal development
  • Inspiring, dynamic and international work environment
  • Best in class benefits and compensation

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

 

Following our founder’s mindset ‘action speaks louder than words’, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

 

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

 

Danfoss engineers advanced technologies that enable us to build a better, smarter and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems and integrated renewable energy.

Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control and mobile and industrial machinery.

Our innovative engineering dates back to 1933 and today, Danfoss holds market-leading positions, serving customers in more than 100 countries. We are privately held by the founding family.

Read more about us at www.danfoss.com

Danfoss engineers advanced technologies that enable us to build a better, smarter and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems and integrated renewable energy.

Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control and mobile and industrial machinery.

Our innovative engineering dates back to 1933 and today, Danfoss holds market-leading positions, serving customers in more than 100 countries. We are privately held by the founding family.

Read more about us at www.danfoss.com