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Senior Solution Consultant, PIM

Requisition ID:  17150
Job Location(s): 

Grodzisk Mazowiecki, PL, 05-825 Chwaszczyno, PL, 80-209 Kiev, UA, 08160

Job Description

 

Danfoss is looking for Senior Solution Consultant who will be responsible for the technical support, running operations and continuous stability of our Product Information Management (PIM) solution.  

Danfoss is currently re-platforming from a legacy solution to Stibo STEP and as part of the project we are establishing a strong global team to continue delivering enhancements, supporting stakeholders and securing stable operations. You will become part of this new team and be the key driver of stability, monitoring, upgrades, security, and other operations related activities.  

 

The Danfoss PIM solution is a high scale PIM with >700K highly complex products and PIM is delivering enriched product information to several consuming systems such as our webshop called Product Store, mobile applications, selection and configuration tools, internal applications like DAM as well as our customers’ web shops. Consequently, the Danfoss PIM solution must be a well-lubricated, high-performing, always-on and stable solution. 

 

You will become part of a team consisting of business and IT colleagues with roles like Product Owner, Solution Architect, and Consultant. The current team is in Denmark, Germany and Israel and stakeholders are located across the globe. For the position as Senior Solution Consultant, we can offer an office in Ukraine (Kiev) and Poland (Grodzisk Mazowiecki) but home office or hybrid model can also be an option.  

 

Additionally, You will be a part of the international Digital Customer Experience team with more than 100 colleagues from all over the world, where we develop, support and lead the digital customer experience in Danfoss. We connect business needs and IT into digital solutions.

Want to learn more about the Danfoss Digital Customer Experience Program (DCE) – visit us here

Job Responsibilities

 

As our new solution consultant, you will be responsible for securing operations and service of our solution and you will have high focus on optimizing the overall stability of our running operations. Specifically, we expect you to deliver on the following tasks: 

  • Delivery of technical support and practically handle incidents and service requests 

  • Proactively monitor performance and identifying opportunities for improvements  

  • Establish disaster recovery plans and actively address solution risks and weaknesses 

  • Documentation of the solution and following internal IT processes for change control 

  • Managing system refreshes and securing minor and major system upgrades 

  • Plan and execute decommissioning of legacy components  

Background & Skills

 

  • 5+ years of experience as an IT consultant or developer preferably in a large enterprise and have at least a bachelor’s degree in Computer Science 

  • Experience in systems integration, preferably in PIM or ecommerce solution and ideally experience in securing ongoing operations and stability of IT solutions

  • Strong analytical and problem-solving skills and experience in troubleshooting through resolution of technical issues and system errors

  • All communication will be in English so good communication and English language skills (written and verbally) is required

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.


Following our founder’s mindset ‘action speaks louder than words’, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.


Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

Danfoss is engineering technologies that enable the world of tomorrow to be better, smarter and more effective. In growing cities, we ensure the supply of fresh food and optimal comfort in homes and offices, while meeting the need for energy-efficient infrastructure, connected systems, and integration of renewable energy.

Our solutions are used, for example, for cooling, air conditioning, heating, controlling electric motors and mobile equipment. Our innovative engineering can be traced back to 1933, and today Danfoss is a global leader with 28,000 employees and sales in more than 100 countries. We are privately owned by the founder’s family.

Read more about us at www.danfoss.com

Danfoss is engineering technologies that enable the world of tomorrow to be better, smarter and more effective. In growing cities, we ensure the supply of fresh food and optimal comfort in homes and offices, while meeting the need for energy-efficient infrastructure, connected systems, and integration of renewable energy.

Our solutions are used, for example, for cooling, air conditioning, heating, controlling electric motors and mobile equipment. Our innovative engineering can be traced back to 1933, and today Danfoss is a global leader with 28,000 employees and sales in more than 100 countries. We are privately owned by the founder’s family.

Read more about us at www.danfoss.com