Senior IT and Data Support Engineer

Requisition ID:  26988
Job Location(s): 

Mestre, IT Monterrey, MX Tallahassee, FL, US Hamburg, DE Nordborg, DK Huntingwood, AU

Job Description

We are looking for a Senior IT and Data Support Engineer to be in involved in our Digital Operations department. He / She will work closely with the internal stakeholders to support and solve issues related to the application and infrastructure system.   

Successful applicants to the role must include, requires a background in IT support, Server Management, SQL and PostrgSQL Databases Experience and Food Retail refrigeration systems understanding. All of which accrued in structured multinational company or in the IT consulting field. 

Job Responsibilities

The Senior IT and Data Support Engineer will join in a motivated international team, and he / she will be responsible of the managing and solving issues related to SaaS and IoT systems developed by Danfoss. 

Some of the job responsibilities on a day-to-day basis include: 

  • Management and operation of monitor alert system to track infrastructure incidents and respond accordingly basted on priority and SLAs. 
  • Troubleshooting and analysis of incidents with the capacity to guide L3 Support and relevant stakeholders in a fix.. 
  • Support team members with platform issues. 
  • Maintain and troubleshoot IT incidents with a focus on the back end of the cloud infrastructure. 
  • On board and configure new customers to Danfoss SaaS platforms. 
  • Manage the information from stakeholder and with the use of a IT problem solving experience propose and implement solutions.  
  • Scripting and automation of processes is also used in solving incidents and improvement of daily flows. 

Background & Skills

The ideal candidate possesses these skills. 

  • Educational Background in IT field, equivalent area. 
  • Strong experience gained in medium structured companys or in IT Consultancy organizations. 
  • Knowledge about System Administration and IT Managment 
  • Experience with remote troubleshooting of incidents 
  • Experience with Microsoft and Linux Servers 
  • Knowledge of bash scripting 
  • Management and maintenance of data sets 
  • Excellent knowledge of English (written and spoken) 
  • Nice to have experience with: Azure Cloud, Kubernetes and Grafana. 

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.


Following our founder’s mindset ‘action speaks louder than words’, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.


Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 40,000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
 

 

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 40,000 people, serving customers in more than 100 countries through a global footprint of 95 factories.