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Analyst - Access Management (Third party role)

Job ID:  14176
Job location(s): 

Oragadam, IN

Job Description

Deliver world class IT services and support to people who work at Danfoss independently of region, country or site by managing user accounts and access in various systems and solutions, providing end user support. Works with enterprise management tools to provide user and project support for the delivery of secure user roles and group polices.

Job Responsibilities
  • Manage user accounts, groups, permissions in AD, SAP and other systems or solutions
  • Work on High priority cases within local time zone.
  • Participate in implementation / Integration projects related with user rights.
  • Ensure compliance with security policies as described in Danfoss Corporate Standards as and policies, and other Danfoss IT systems and report any breaches to Danfoss Security
Background & Skills
  • Bachelor’s degree in any stream
  • 1-3 Years of experience
  • Exceptional Service and Customer mind-set
  • Problem Solver / Good troubleshooting skills
  • Good communication skills
  • Ability to work in a global and ever changing environment
  • Able to work independently (self-driven) but also a good team player
  • Ability to follow processes and procedure by the book
  • Considerable relevant knowledge in IT support and user administration tools especially related to Windows, Active Directory.
  • Have needed competency and working experience in Active directory to support end users
  • Knowledge and experience with scripting / Programming is preferred
  • Knowledge and experience in ITIL processes
  • Technical experience in supporting and handling global users.
  • Able to analyze and solve problems in a systematic way
  • Certifications [Optional and not mandatory]
  • Microsoft certifications
  • ITIL or other ITSM Certification
  • SAP Certification
Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

 

Following our founder’s mindset ‘action speaks louder than words’, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

 

Danfoss is engineering technologies that enable the world of tomorrow to be better, smarter and more effective. In growing cities, we ensure the supply of fresh food and optimal comfort in homes and offices, while meeting the need for energy-efficient infrastructure, connected systems, and integration of renewable energy.

Our solutions are used, for example, for cooling, air conditioning, heating, controlling electric motors and mobile equipment. Our innovative engineering can be traced back to 1933, and today Danfoss is a global leader with 28,000 employees and sales in more than 100 countries. We are privately owned by the founder’s family.

Read more about us at www.danfoss.com

Danfoss is engineering technologies that enable the world of tomorrow to be better, smarter and more effective. In growing cities, we ensure the supply of fresh food and optimal comfort in homes and offices, while meeting the need for energy-efficient infrastructure, connected systems, and integration of renewable energy.

Our solutions are used, for example, for cooling, air conditioning, heating, controlling electric motors and mobile equipment. Our innovative engineering can be traced back to 1933, and today Danfoss is a global leader with 28,000 employees and sales in more than 100 countries. We are privately owned by the founder’s family.

Read more about us at www.danfoss.com