Technical Support Engineer - Drive (Core/Industries)

Requisition ID:  23860
Job Location(s): 

Seoul, KR

Job Description

Danfoss is looking for a Technical Support Engineer who will serve core and industry business, such as water, HVAC, F&B and Industry. This role requires good product and application knowledge and experience in focus industries. And this role will be responsible to support pre-sales and post-sales technical support activities, including preparation and optimization of technical solution, customer training, and field service support like commissioning and troubleshooting.

Job Responsibilities

Responsibilities for this position include but are not limited to the following.

  • Implement troubleshooting, installation, maintenance, and repair of frequency converter when it is needed
  • Support application including commissioning and troubleshooting for the demanding application
  • Work as a member of the local team to provide efficient service delivery to all accounts within Korea and Japan.
  • Consult customer to optimize drive system based on Danfoss solution
  • Generate solution with new engineering design to be competitive
  • Generate product and solution values propositions.
  • Discuss with product management for non standard requirements for possible solutions
  • Co-ordinate between sales, engineering, procurement & customer for winning the order
  • Train sales engineer on the Application and capability, to promote in width range of customers
  • Product and technical training for partners, end users, system integrators, OEM's and other customers

Background & Skills

The ideal candidate possesses these skills. 

  • Bachelor’s degree in Electric/Mechatronics engineering
  • Minimum 3 years of relevant working experience
  • Performance driven - not afraid to suggest/take initiatives with team work
  • Customer driven, and oriented with the priority on company profits
  • Energetic and self-motivated
  • Team player - ability to work with local and international teams in a global matrix organization
  • Fluent English

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.


Following our founder’s mindset ‘action speaks louder than words’, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.


Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
 

 

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.