Product and Application Specialist

Requisition ID:  27256
Job Location(s): 

Sofia, BG

Job Description

Danfoss Residential Heating (RH) is looking for a Product and Application Specialist to support our digital smart heating portfolio and its further development


It will be your responsibility to develop digital product feature specifications and follow the implementation closely as part of the project team. This will be done in close corporation with the product managers in the product line and in accordance with the feature roadmap. You will play a lead role in literature development like product instructions, FAQ’s, product related training material as well as user guides to secure a seamless experience amongst the users. Customer interviews could be part of content development to do sanity checks on the intuitiveness. 


In this role it is a key to success that you take ownership of the digital portfolio which consists of Danfoss Ally™ and Danfoss Eco™, and you are highly motivated by the combination of bringing innovative digital solutions to the market while having the customer experience in mind all the way.


The location for this position will be at our premises in Sofia, Bulgaria, and you will report to Justinas Amelinas, Head of eTRV and systems. 

 

Role Keypoints:

  • Customer requirement specifications and user story development,
  • Product feature specifications,
  • Development of intuitive user guides, installation guides and FAQ’s,
  • Support the creation of appealing training material from the technical angle,
  • Coordinate field tests as part of product or feature releases,
  • Strong customer, application, and competitor insights for attractive products and solutions.

Job Responsibilities

  • Create customer requirement specifications based on digital feature roadmap,
  • Lead role in the development of content like user guides, installation guides and FAQ’s,
  • Product/feature development project team member,
  • Lead/participate in associated cross functional Product Team's ensuring focus and drive on key activities and deliverables in alignment with critical strategic priorities.


Success criteria: 

  • Deliver clear and easy-to-understand specifications for new features in our digital heating solutions,
  • Become an active player in the project teams,
  • Build up a solid internal network in an environment with many stakeholders,
  • Improve the customer experience by designing intuitive features backed up by relevant guidance. 
     

Background & Skills

  • Bachelor’s or Master’s degree in engineering or equivalent
  • Commercial experience/education is an advantage 
  • Solid experience working with heating and digital systems is an advantage 
  • Comfortable in a big global organization, including having many of the main stakeholders across European and China time zones
  • Experience within Agile Scrum product development 
  • Fluent in English (spoken and written)
  • Experience within UI/UX design is a plus  
  • Effective meeting design and facilitation
  • Good with time management, project management
  • Self-driven and able to multi-task
  • Ability to make decisions
  • Strong team player promoting teamwork in a global environment embracing customers and colleagues from several cultures


We offer you flexible position, where you decide whether you’d like to work in office or from home. You will get a chance to travel to Denmark for onboarding process, but business travels are also a part of the position later on. Also we offer you dynamic and global work environment within young team with a lot of motivation and drive for reaching organizational goals.
 
If you want to know more or have job-specific inquiries, please contact hiring manager, Justinas Amelinas at + 45 23602877 or email to jamelinas@danfoss.com and recruiter Jona Senčur at +386 (0)1 5820 288 or email to jona.sencur@danfoss.com 

 

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.


Following our founder’s mindset ‘action speaks louder than words’, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.


Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 40,000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
 

 

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 40,000 people, serving customers in more than 100 countries through a global footprint of 95 factories.