Loading...

Technical Support Engineer for Turbocor Compressors (m/f/d)

Requisition ID:  20759
Job Location(s): 

Vicentino, IT Venezia, IT Offenbach Am Main, DE Conegliano, IT Castel San Pietro Terme, IT Reyrieux, FR Nordborg, DK

Job Description

We are looking for an experienced candidate for the position of Technical Support Engineer for Turbocor Compressors, based in Italy, Germany, France or Denmark. The goal of the Technical Support Engineer is to provide service and support to all internal and external Danfoss customers. This includes, but isn’t limited to, offsite, onsite and online support.

Job Responsibilities

  • Efficiently manage the execution of our Warranty Policy.
  • Review and update compressor troubleshooting methods for accuracy
  • Initiate and review communications to the OEMs
  • Respond to Customer Support requests
  • Initiate Aftermarket Programs/Projects
  • Perform customer visits and technical trainings (onsite and offsite)
  • Troubleshooting and problem solving
  • Perform compressor/parts failure analysis
  • Identify product and service improvements/corrective actions through direct and indirect customer interaction
  • Support corrective action activities
  • Responsible for understanding and complying with our quality policy, procedures and instructions to ensure product quality, customer satisfaction, attainment of business goals and environmental well-being
  • Coordinate internal/external technical communication

Background & Skills

  • Bachelor’s Degree in Mechanical Engineering with a focus in Thermodynamics will be an asset
  • 3 – 5 year experience within technical product or project management with solid networking with key stakeholders in the Air Conditioning & Refrigeration industry
  • Proven technical analytic and problem solving skills with the ability to proactively manage and win technical opportunities to meet business growth objectives
  • Ability to facilitate and lead projects
  • Demonstrated ability to professionally develop and work with team members
  • Demonstrated oral and written communication skills in English. Good communication skills in French, Italian and/or German will be considered.
  • Demonstrated ability to review, implement and maintain technical, product application and related marketing strategies
  • Strong Microsoft Windows Applications experience
  • Experience with Data Mining and Analysis using Excel, VBA, Pivot Tables
  • Extensive travel in Europe and Middle East region will be required (typically 35% of time but can be 50% of time during peak periods) so a base close to an international airport is preferred

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.


Following our founder’s mindset ‘action speaks louder than words’, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.


Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers advanced technologies that enable us to build a better, smarter, and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems, and integrated renewable energy.

Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control, and mobile and industrial machinery.

Our innovative engineering dates back to 1933. Today, Danfoss holds market-leading positions, serving customers in more than 100 countries. We are privately held by the founding family.

 

Danfoss engineers advanced technologies that enable us to build a better, smarter, and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems, and integrated renewable energy.

Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control, and mobile and industrial machinery.

Our innovative engineering dates back to 1933. Today, Danfoss holds market-leading positions, serving customers in more than 100 countries. We are privately held by the founding family.