Quality Engineer

Requisition ID:  27523
Job Location(s): 

Utica, NY, US

Job Description

The Customer Quality Engineer role will be responsible for specified activities in managing the customer interface for all aspect of product quality. Act as primary customer contact for specified customer related to quality topics and support / drive the manufacturing and assembly operations teams in addressing internal and customer issues through the application of core quality tools. Heavy focus on 8D and problem-solving methods for our customer base, as well as direct support of manufacturing and assembly operations to achieve internal goals related to Safety, Quality, Delivery, and Cost.

Job Responsibilities

  • Supports and complies with established Company’s Corporate Principles and goals. Understands and implements Quality requirements such as ISO 9000 and IATF 16949.
  • Monitors manufacturing processes and assess product quality to determine adequacy, capability and ability to comply with customer and company specifications.
  • Develop and maintain documents and procedures related to quality standards, risk analysis, lessons learned from product recalls, product audits, field returns and repairs, complaints, scrap, and rework, and retain documented information as evidence.
  • Lead and use quality tools including problem solving and lean manufacturing techniques in the support of continuous improvement, root cause analysis, corrective/preventive actions promoting lessons learned process.
  • Protect customers from escaped quality issues by management of containment, sorting, corrective action and blocking suspected parts.
  • Assist internal process audits and help facilitate corrective and preventive actions for findings.
  • International and Non-International Travel possible approximately 5%.
  • Other duties as assigned.

Background & Skills

  • Engineering degree (Mechanical, Electrical/Electronics or Industrial) or job equivalent experience in Customer Quality Department. 4+ years of progressive related Engineering experience in a manufacturing or technical environment.
  • Strong knowledge in problem solving methodology and techniques.
  • Proven creativity and analytical methods (e.g.: Six Sigma) with a high-level of attention to detail.
  • Experience with direct customer interaction.
  • Excellent interpersonal skills.
  • Excellent written and verbal communication skills.
  • Excellent presentation skills.
  • Proficient with Microsoft Office (e.g.: Excel, Word, PowerPoint, etc.).

 

Preferred qualifications

  • 5+ years in Quality Engineering role.
  • Recognized advanced problem-solving certification (e.g.: Six Sigma Black Belt, Shainin).
  •  Knowledge with data analytics (Capability, Gage R&R, etc.).
  • Recognized quality engineering qualification (e.g.: ASQ certification).
  • Six Sigma Green Belt certification. Six Sigma Black Belt certification. 2+ years
  • knowledge in SAP system (mainly QM Module).

 

Job Criteria

  • Perform activities in coordination with other departments, effectively respond and communicate in a timely manner. Develop and maintain productive working relationships.

Semikron Danfoss – The ultimate partner in Power Electronics

Semikron Danfoss unites two companies that complement each other through shared values such as enthusiasm for technology that enable a sustainable future. We believe in a modern and dynamic leadership culture to unleash the full potential of our teams. Innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives. We strive to create an inclusive workplace where people of all backgrounds are treated equally, respected, and valued for who they are. The success of our employees is our success. That is why we offer a wide range of development opportunities and assign great importance to the health and well-being of our employees. The foundation of our joint work is our family-like corporate culture, which is characterized by trust, commitment and genuine teamwork.

Semikron Danfoss is a global technology leader in power electronics. Our product offerings include semiconductor devices, power modules, stacks and systems.

In a world that is going electric, Semikron Danfoss technologies are more relevant than ever. With our innovative solutions for automotive, industrial and renewable applications we help the world utilize energy more efficiently and sustainable and thus to significantly reduce overall CO2 emissions – facing one of the biggest challenges today. 

We take care of our employees and create value for our customers by investing significantly in innovation, technology, capacity and service to deliver best-in-industry performance and for a sustainable future.

Semikron Danfoss is a family-owned business, merged by SEMIKRON and Danfoss Silicon Power in 2022. We employ more than 3,500 people in 28 locations across the world. Our global footprint with production sites in Germany, Brazil, China, France, India, Italy, Slovakia and the United States ensures an unmatched service for our customers and partners. We offer more than 90 years of combined expertise in power module packaging, innovation and customer applications – making us the ultimate partner in power electronics.

Semikron Danfoss is a global technology leader in power electronics. Our product offerings include semiconductor devices, power modules, stacks and systems. 

In a world that is going electric, Semikron Danfoss technologies are more relevant than ever. With our innovative solutions for automotive, industrial and renewable applications we help the world utilize energy more efficiently and sustainable and thus to significantly reduce overall CO2 emissions – facing one of the biggest challenges today.  

We take care of our employees and create value for our customers by investing significantly in innovation, technology, capacity and service to deliver best-in-industry performance and to make our world a greener place.  

Semikron is a family-owned business, merged by SEMIKRON and Danfoss Silicon Power in 2022, with headquarters in (insert location). We employ more than 3,500 people in more than 28 locations across the world. Our global footprint with production sites in Germany, Brazil, China, France, India, Italy, Slovakia and the United States ensures an unmatched service for our customers and partners. We offer more than 90 years of combined expertise in power module packaging, innovation and customer application – making us the ultimate partner in Power Electronics. 


Nearest Major Market: Utica