Communications and Change Management Specialist
Apodaca, MX
Job Description
Communications & Change Management Specialist
We are seeking a dynamic Communications & Change Management Analyst to join our HR Shared Services team. This role will develop and execute communication and change management strategies to support HR Shared Services implementation and transformation. You will ensure clear, consistent communication across various channels and engage stakeholders at all levels.
Key Responsibilities:
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Communication Strategy Development:
- Develop and align communication strategy with organizational goals.
- Partner with stakeholders to tailor communication efforts.
- Ensure messaging aligns with the company’s vision and objectives.
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Content Creation & Delivery:
- Create communication materials (newsletters, presentations, FAQs, emails).
- Develop content for Town Hall meetings.
- Update internal communications on project milestones and successes.
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Town Hall & Engagement Programs:
- Plan and execute Town Hall meetings and engagement events.
- Coordinate with teams for input and support HR leadership in preparation.
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Stakeholder Communication & Management:
- Design tailored communication plans for various stakeholders.
- Act as the primary contact for key internal stakeholders.
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Change Management Support:
- Assist in designing change management strategies.
- Assess readiness, identify barriers, and develop transition materials.
- Collaborate with HR teams on training and support materials.
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Employee Engagement & Feedback:
- Develop programs to encourage participation and feedback.
- Monitor employee sentiment and adapt strategies as needed.
- Foster transparency and two-way communication.
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Measurement & Reporting:
- Track and measure communication effectiveness.
- Analyze impact and suggest improvements.
- Report on initiatives' success to HR leadership.
Qualifications:
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Education:
- Bachelor’s degree in Communications, Human Resources, Business Administration, or related field.
- Certification in Change Management (e.g., Prosci, ACMP) is a plus.
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Experience:
- 3+ years in corporate communications, change management, or employee engagement, preferably in HR or shared services.
- Proven experience in developing and executing communication strategies and change management plans.
- Experience in large, complex organizations.
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Skills & Competencies:
- Exceptional written and verbal communication skills.
- Strong project management skills.
- High attention to detail and ability to distill complex information.
This role offers a unique opportunity to contribute to HR Shared Services transformation and engage with stakeholders across the organization. If you are passionate about communication and change management, we encourage you to apply.