The Impact You'll Make
As Service Delivery Manager, you'll shape how Danfoss Drives delivers best-in-class service across Thailand — developing service partners, standing behind customers, and turning our installed base into lasting relationships. As industrial customers accelerate toward electrification and energy efficiency, dependable service is now a decisive differentiator, and you'll be the person who makes it real in-country. This role is a launchpad into senior service leadership, with the scope to grow both our capabilities and your own career.
What You’ll Be Doing
- Guide and develop service partners so they deliver best-in-class service that keeps customers running and loyal.
- Own field service delivery across the full DPD portfolio, ensuring customers get fast, reliable support on their installed base.
- Connect country teams with the wider Digital & Lifecycle Services organization to raise the standard of collaboration.
- Drive the in-country rollout of Danfoss' service strategy, building service capability that sets us apart from competitors.
- Provide pre-sales technical consultation and training — internal and external — that converts expertise into won business.
What We're Looking For
- Bachelor's degree in Electrical Engineering, Electronics, Mechatronics, or a related technical field.
- 5–10 years in service, technical support, or project management — ideally with AC drives, power electronics, or industrial automation.
- Solid understanding of VSDs, inverters, and power electronic systems, plus troubleshooting, commissioning, and maintenance.
- Proven success in customer-facing roles (service contracts, escalations) with strong communication and negotiation skills.
- Have a professional proficiency in English.
What You'll Get from Us
- We promote from within and support your learning with mentoring, training, and access to global opportunities.
- You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
- We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
- You’ll receive a total rewards package that may include a range of benefits, depending on your location and contract type. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.
Ready to Make a Difference?
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
Our Commitment to Transparency
Salary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information.
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.