Technical Support Engineer
Busan, KR
The Impact You'll Make
As a Technical Support Engineer at Danfoss, you will be at the frontline of supporting customers’ AC drive systems, ensuring smooth operation and maximizing system value.
Your technical expertise will directly impact customer satisfaction by solving complex issues, delivering optimized solutions, and empowering our clients with training and hands-on support.
You will play a vital role in maintaining Danfoss’s reputation for reliable service, technical leadership, and customer-focused innovation in the Korean market.
What You’ll Be Doing
- Troubleshoot, install, maintain, and repair frequency converters (AC drives) on-site as required.
- Conduct preventative maintenance and implement field modifications for customer equipment.
- Maintain accurate and timely service logs and internal records.
- Provide application support—including commissioning, optimization, and troubleshooting—for demanding AC drive applications.
- Collaborate with the local team to ensure efficient service delivery across Korea.
- Consult with customers to optimize drive systems using Danfoss solutions.
- Review RFQs, select and size the right product based on tender specs.
- Develop competitive technical solutions and value propositions.
- Prepare technical offers, data sheets, and required customer documents; sign off proposals with customers.
- Liaise with product management for non-standard requirements and custom solutions.
- Coordinate with sales, engineering, procurement, and customers to secure project orders.
- Train sales engineers on applications and solution capabilities to drive customer engagement.
What We're Looking For
- Bachelor’s degree in Electrical, Mechatronics, or related engineering field.
- At least 5 years of relevant technical experience (AC drives, power, automation, or marine sector preferred).
- Strong knowledge of generators, drives, motors, transformers, cabling, and system engineering.
- Experience in pre-sales or project sales in the marine or drive systems industry.
- Project management skills and experience working in cross-functional, matrix organizations.
- High energy, collaborative mindset, and ability to build trust with stakeholders across cultures.
- Strong communication skills in Korean and English.
Location
- Seoul or Busan, South Korea
What You'll Get from Us
- We promote from within and support your learning with mentoring, training, and access to global opportunities.
- You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
- We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
- You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.
Ready to Make a Difference?
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.