The Impact You'll Make
As our Customer Service Representative, you’ll play a key role in serves as the primary customer contact for assigned customer accounts and ensures all customer needs and expectations are met.
Your impact? Communicate effectively and resolve customer issues regarding orders, processing, transportation, outstanding invoices
You’ll collaborate with teams and take ownership of key processes, helping us move toward a more inclusive future.
What You’ll Be Doing
- Respond to all customer communication in a timely, friendly, and thorough manner.
- Drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their customer needs.
- Develop good working relationships with customers
- Contribute and collaborate with the team to ensure that KPIs and customer satisfaction requirements are met.
What We're Looking For
- Minimum 1+ year (s) work experience or bachelor's degree in related field
- Excellent interpersonal, written, and oral communication skills
- Must possess a professional, friendly attitude
- Ability to collaborate in team environment and effectively work with internal and external
customers - Advanced English
What You'll Get from Us
- We promote from within and support your learning with mentoring, training, and access to global opportunities.
- You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
- We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
- You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.
Ready to Make a Difference?
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.