The Impact You'll Make
Danfoss is looking for a Quality Manager to join us at our Shawnee, OK location. As Quality Manager you will report directly to Plant Leader, dotted line to BU Quality Director and you will ensure a high level of customer satisfaction (internally and externally) and performance through the effective and efficient deployment and application of Danfoss Quality Management Systems (QMS) across the scope of the business.
What You’ll Be Doing
Responsibilities for this position include, but are not limited to, the following.
- Maintain a high level of customer satisfaction through CLI (Customer Loyalty Index) and Customer rewards/certifications
- Achieve the targets for customer quality related KPIs, metrics & related Must Win Battles
- Compliance to Danfoss QMS
- Compliance to agreed CSR (Customer Specific Requirements)
- Perform as a Manager / Leader including execution of employee’s development plans / goals
- Ensure quality tools, including IATF core tools, are understood and trained.
Reduce total COPQ (Internal, Supplier and External) to a minimum
What We're Looking For
- Total Quality Focus. Act as a strong ambassador for quality in the local leadership team. Be the Voice of the Customer (VOC) to drive customer satisfaction.
- Ensure that the DPS-QMS system and processes are implemented in the local QMS
- Act as management representative in relation to the local QMS and lead the Management Review Process with the local management team
- Ensure that quality audits (system, manufacturing processes and products) are planned and executed and control that corrective and preventive actions are implemented by the respective process owners (within the full scope of certification).
- Support continuous improvement activities aligned with corporate and divisional guidelines, promoting standardization, problem-solving, and operational excellence
- Ensure strict conformance to the Product and Process Development process (PDP). Acting as customer representative and use the authority as QM to mitigate risks
- Change Product & Processes: Ensure strict conformance to the Change Control Process (product / process / supplier) Act as customer representative and use your authority as QM to block the release of changes where there are concerns or deviations.
- Ensure immediate escalation Ensure that quality nonconformities are handled effectively by the organization via 8D:
- Manage Competencies: Develop quality capability at site level through coaching, training, and collaboration with plant leadership, supporting succession planning and functional bench strength.
- Manage Employee Performance Follow the Danfoss recommended processes for employee performance and development
- Other tasks as required on the job agreed with a direct Manager
What You'll Get from Us
- We promote from within and support your learning with mentoring, training, and access to global opportunities.
- You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
- We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
- You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.
Ready to Make a Difference?
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.