The Impact You'll Make

What You’ll Be Doing

• Manage customer orders from entry through fulfillment, ensuring all order information is accurate, complete, and maintained within the ERP system.
• Provide proactive support by communicating order status, resolving issues, expediting requests, and serving as a trusted contact for both internal and external customers.
• Coordinate supply and inventory for resale products and spare parts by working closely with Supply Chain, Procurement, and Manufacturing teams to support customer demand.
• Support commercial activities through quotation preparation, shipment coordination, returns and credits processing, and order-related documentation.
• Partner with cross-functional teams to identify process improvements, enhance operational efficiency, and help deliver an exceptional customer experience.

What We're Looking For

• Bachelor's degree in Buisness, or relevant field; OR, experience in customer service, order management, sales support, or related business functions, combined with an associate degree or an equivalent combination of education and relevant experience.
• Experience with ERP systems and proficiency in Microsoft Office applications, particularly Excel, Outlook, and Word, with the ability to quickly learn new tools and technologies.
• Strong communication and collaboration skills with the ability to build relationships and effectively work with customers and global cross-functional teams.
• Excellent organizational, analytical, and problem-solving abilities, including strong attention to detail and the ability to manage multiple priorities.
• A proactive and customer-focused mindset, with a commitment to continuous improvement and the ability to work successfully both independently and as part of a team.

What You'll Get from Us

1. We promote from within and support your learning with mentoring, training, and access to global opportunities.
2. You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
3. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are
   
   
   Ready to make an impact? Apply today and join a team where your expertise, collaboration, and commitment to customer success help drive business performance and deliver value to customers around the world.

    

   The US base salary range for this full-time position is $55,000- $75,000 + bonus + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

    

   You’ll receive benefits like 401(K) access, annual bonus, paid vacation, insurance, and more. These vary by country and contract, but they’re worth asking about, we think they’re pretty great.

    

   This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice. 

    

   Join Danfoss Drives and become part of a team making a significant impact in energy efficiency and electrification. As a global leader in power conversion solutions, we are committed to sustainability, exceptional quality, and fostering an inclusive work environment. Our technology powers industries worldwide and supports global decarbonization efforts. Engineer a better future with Danfoss, where meaningful change begins with you!

Ready to Make a Difference?

If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.