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Analytics Engineer

Requisition ID:  17000
Job Location(s): 

Grodzisk Mazowiecki, PL Oragadam, IN Chwaszczyno, PL Nordborg, DK Kiev, UA

DCE Program

 

The job is anchored in the Danfoss Digital Customer Experience Program (DCE), a program within Danfoss focusing on speeding up sales growth via digital tools.  

 

You will become part of a team of dedicated CRM professionals set to further develop, maintain, and support the use of the global CRM platform.  

 

You will be part of a truly global company. The DCE Program is headquartered in Nordborg, Denmark. However, we have a very global set up with many colleagues around the world. If you are the right candidate, you can work from home. 

 

 

You will be a part of the international Digital Customer Experience team with more than 100 colleagues from all over the world, where we develop, support and lead the digital customer experience in Danfoss. We connect business needs and IT into digital solutions.

Want to learn more about the Danfoss Digital Customer Experience Program (DCE) – visit us here

Job Description

 

Danfoss is looking for an analytics architect to drive forward our ambition of continuously improving the way we harvest the large amounts of data in our global CRM system (based on Salesforce.com). 

 

As an analytics architect you will be working with Tableau CRM (previously known as Salesforce Einstein Analytics). The data to be analyzed is CRM data from our Salesforce CRM solution, but also sales relevant data from other data sources (e.g. pricing tools and SAP ERP). As an architect your role will be to ensure the consistency, quality, and ongoing development of our Tableau CRM platform. Looking into how Danfoss can leverage the AI engine in Tableau CRM will also be a focus area for you. 

 

It is not mandatory that you have prior experience with Tableau CRM or Salesforce.com (but of course an advantage). Proven experience with other similar BI tools is a great advantage, but we might also consider hiring you if you have a strong background in mathematics and/or statistics. In all circumstances you need to love data and have a strong interest in how data can be used to gain insights. The job will require strong technical skills, including programming. Database understanding is also a very good to have in this job.  

 

Job Responsibilities

 

With report to the manager of the DCE CRM Design team, your responsibilities will include: 

 

  • Work with business and other DCE stakeholders on designing and building state of the art sales and service dashboards

  • Together with your direct colleague, the Analytics Consultant, ensure that Tableau CRM data models are defined and set up correctly to support business needs

  • Data model programming 

  • Dashboard programming 

  • Work on issues, find root causes, fix issues

  • Create, maintain, and monitor data load jobs

  • Ensure data access rights are in accordance with company policies

Background & Skills

 

You properly hold a Bachelor's in Business, Technology, Management or equivalent, combined ideally with proven experience from working with analytics. We will invest in your development if you are the right candidate, but if you have one of more of below skills, this will be a great advantage: 

 

  • Experience in working with several large data sources (so large that Excel has not been an option)  

  • Understand the basics of connecting data sources  

  • Experience working with Azure 

  • (Light) Programming experience 

  • Experience within; Salesforce, Einstein, SQL, VBA   

  • Alternatively (or on top of above): STATA, SAS, Matlab, Python etc.   

  • Expert in Excel  

Danfoss – Engineering Tomorrow

 

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

 

Following our founder’s mindset ‘action speaks louder than words’, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

 

 

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

 

Danfoss engineers advanced technologies that enable us to build a better, smarter and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems and integrated renewable energy.

Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control and mobile and industrial machinery.

Our innovative engineering dates back to 1933 and today, Danfoss holds market-leading positions, serving customers in more than 100 countries. We are privately held by the founding family.

Read more about us at www.danfoss.com

Danfoss engineers advanced technologies that enable us to build a better, smarter and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems and integrated renewable energy.

Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control and mobile and industrial machinery.

Our innovative engineering dates back to 1933 and today, Danfoss holds market-leading positions, serving customers in more than 100 countries. We are privately held by the founding family.

Read more about us at www.danfoss.com