Solution & Service Engineer

Job Description

Danfoss is proud to be at the forefront of driving a global transformation in digital and electric solutions that increase productivity and energy efficiency.  We are truly passionate about investment, and innovation, as we continue to support our customers' journey towards a greener and lower-carbon future.

To continue to support our customers, we are now seeking to recruit a Solution & Service Engineer to join our Power Electronics & Drives team in Norway.  This role will have a base in our flagship Marine Competency Centre in Holmestrand, and will involve travel to customers in both land-based and marine applications across Norway and further afield.

Job Responsibilities

As our new Solution & Service Engineer, you will be responsible for:

•    Service and troubleshooting in both our workshop and with customers in Norway and abroad
•    Customer support for local and global customers
•    Sales of spare parts, service agreements and solutions
•    Develop and disseminate technical solutions for ships and offshore applications
•    Attend technical meetings with customers
•    Order follow-up and retrieval in the company's archive and database systems, including Salesforce
•    Contribute to updating customer databases, prices and opportunity management
•    Technical support
•    Commissioning and training for new installations
•    Some project work, prepare project documentation, including SLD, GA drawings and technical descriptions
•    More offshore assignments will be expected in the future, as offshore is a focus area in terms of retrofit and proactive maintenance
•    Advanced training in hybridization projects of marine and offshore installations

Background & Skills

To thrive in this role, we would expect you to display:

•    Degree or similar relevant qualification in Electrical Automation (Engineer or Technician)
•    Detailed experience of working in a similar related environment, including industry, marine and offshore
•    Knowledge and interest in industrial machines and processes
•    Ability to travel travel worldwide to customer sites as required
•    Strong English skills - both written and spoken, and a good knowledge of Norwegian is an advantage
•    Offshore certification is advantageous, but training and support to achieve certification can be offered
•    Ability to build positive relationships with customers, and internal stakeholders is a must-have, alongside confort working independently in a service-minded environment

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.