The Impact You'll Make
The Lead Consultant - Regional WAN is a critical role responsible for the management, optimization, and stability of our regional Wide Area Network (WAN). This position involves managing Internet Service Provider (ISP) connections, negotiating contracts, resolving network connectivity issues, and optimizing the global network architecture. The ideal candidate will possess a strong technical background in network engineering, excellent negotiation skills, and a proven track record of managing complex network environments.
What You’ll Be Doing
- ISP Management: Manage and optimize regional ISP connections to ensure network stability and performance, monitoring for issues and coordinating with providers for upgrades.
- Contract Negotiation: Handle contract and Service Level Agreement (SLA) negotiations with ISP vendors to secure quality service and cost-effectiveness, while managing vendor relationships.
- Network Troubleshooting: Resolve cross-regional connectivity problems, perform root cause analysis for WAN incidents, and escalate complex issues as needed.
- Network Optimization: Improve global network architecture for better performance, reliability, and security by developing policies and conducting regular assessments.
- Collaboration: Work closely with other IT teams (security, infrastructure, etc.) to ensure seamless network integration and provide technical guidance.
- Documentation: Maintain accurate network documentation, including diagrams, configurations, and knowledge base articles for common issues.
What We're Looking For
Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience:
3+ years of experience in network engineering, with a focus on WAN management.
Proven experience managing ISP relationships and negotiating contracts.
Experience with network monitoring and troubleshooting tools.
Technical Skills:
Strong understanding of networking protocols and technologies (e.g., TCP/IP, BGP, MPLS, VPN).
Experience with network security best practices.
Familiarity with cloud networking concepts and technologies (e.g., AWS, Azure, Google Cloud).
Soft Skills:
Excellent communication and interpersonal skills.
Strong problem-solving and analytical skills.
Ability to work independently and as part of a team.
Strong negotiation and conflict resolution skills.
Certifications (Preferred):
Cisco Certified Network Professional (CCNP) or equivalent.
Other relevant network certifications.
Ready to Make a Difference?
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.