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Customer Engagement Manager (m/f/d)

Requisition ID:  20848
Job Location(s): 

Ljubljana, SI Hamburg, DE Kolding, DK Flensburg, DE Silkeborg, DK Nordborg, DK Offenbach Am Main, DE Guntramsdorf, AT

Job Description

DEN (District Energy) Business Development is looking for a Customer Engagement Manager with focus on driving the thought leadership of district energy in close cooperation with Public affairs, Sales, Business Development and Product Line through instruments such as District Energy Academy, conferences and events on the markets, customer visits and similar. 


It is expected that named instruments are developed further to create new ways of customer engagement. Within this scope also customer community should be built up. 


As an individual contributor you will join driven and passionate team within DEN Business unit and report to DEN Vice President. Position location is flexible while preferred locations are Slovenia, Austria, Germany or Denmark.  
 

Job Responsibilities

In connection with potentially biggest growing customer group of greenfield installations in cities, a proper Cities Strategy needs to be developed – again in cooperation with above mentioned stakeholders. Strategy should encompass selected customers, markets and definition of where to play and how to win.

 

The world around us is changing with more and more emphasize on sustainable operations and you will encompass this into DEN (District Energy) value prepositions, that can manifest in various customer centric publications and white papers, which are used to convey this to customers and bigger groups.

 

DEN also works with different internal or external groups such as Universities, Associations (e.g. EHP), and similar. You should take already made network and develop it further with aim to convey DEN value preposition and enhance it with external inputs.

 

Primary product groups, which DEN deals with, are:

  • Control components (motorized control valves, self-acting mechanical controls, electronic controllers, sensors, line components)
  • Stations (large and small) 
  • Lean Heat software suite (which includes production, network and monitoring). 
     

Expactations from Candidates

  • Minimum BSc degree within Business or Engineering
  • Experience from similar position (can be within Communication, Business Development, Product Portfolio Management etc.,) within international production/engineering company
  • Experience with different ways of conveying the message (marketing, organization of events, etc.)
  • Understanding of thought leadership (Public affairs, Value preposition, etc.)
  • Business development and Public affairs communication experience are of advantage Innovative behavior seeking for new ways of doing things, open minded and passionate about future business and communication topics
  • Fluent English language
  • Cultural adaptability to global/local environment. 

 

 

Why Danfoss?

 

We can offer you a truly global and influencing position within ambitious Business Development team, where you will practice your stakeholder management skills and excel within highly matrix and complex environment. It’s a nice challenge and career opportunity to join Danfoss, and only ones with strong will and commitment (although not fulfilling all of our expectations) will drive with high performance. 

 

For Austria only: For this position, we offer an attractive salary package consisting of an annual gross salary of at least 55,000 euros, with possible overpayment depending on your qualifications and experience, as well as an annual performance payment. Furthermore, there are additional insurances (e.g. supplementary pension insurance) as well as other local benefits (free drinks, fresh fruit and vegetables, 50% allowance for lunch, discounted season ticket for the adjacent swimming pond) and the possibility for flexible working hours and home office.

 

As we don’t have an application deadline please apply with English CV as soon as possible. Position is open until job offer is posted. 

 

We are ready to meet you – apply now! 

 

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.


Following our founder’s mindset ‘action speaks louder than words’, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.


Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers advanced technologies that enable us to build a better, smarter, and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems, and integrated renewable energy.

Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control, and mobile and industrial machinery.

Our innovative engineering dates back to 1933. Today, Danfoss holds market-leading positions, serving customers in more than 100 countries. We are privately held by the founding family.

 

Danfoss engineers advanced technologies that enable us to build a better, smarter, and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems, and integrated renewable energy.

Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control, and mobile and industrial machinery.

Our innovative engineering dates back to 1933. Today, Danfoss holds market-leading positions, serving customers in more than 100 countries. We are privately held by the founding family.