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Digital Customer Specialist

Requisition ID:  18343
Job Location(s): 

Nordborg, DK

Job Description

Business Unit Spool Valve Solutions (SVS) Sales is looking for a Digital Customer Experience Specialist.

 

Your first role will be to join an existing global project team to finalize and implement a new global SAP multi-level variant configurator. Together with our existing specialists your next role will be to further develop our digital customer solutions/tools and furthermore act as a global and local (Nordborg) support specialist for existing configurator solutions.

Job Responsibilities

Your primary responsibilities will include:

 

  • A key role in developing/implementing our Digital Customer Experience strategy
  • Participate in the project team building a new Multilevel SAP IPC Configurator
  • Participate in documenting SVS configurator concepts and processes
  • Understand & translate user requirements into technical specification
  • Ensure architecture requires a minimum of maintenance
  • Influence the Danfoss Power Solutions Variant Configurator architecture
  • Train and help configurator stakeholders and users
  • Continuous sparring with peer to ensure best practices
  • Participate in process development to improve business processes
  • Identify gaps and improve configurator development and maintenance processes e.g. by increasing automation

Background & Skills

To be successful in this role you have a degree in computer science, data engineering or similar. Furthermore, you should:

 

  • Ideally you already have practical experience on SAP LO-VC / SAP IPC but you may also come with a background in product modelling, SVS product knowledge, R&D or sales and you are willing to learn and extend your knowledge in areas of SAP and variant configuration.
  • Understanding and knowledge in areas of super BOM, super Routing and/or engineering-to-order (ETO) is considered a plus.
  • You are proud of your excellent skills and your capability to dig into complex topics
  • You have a strong analytical mindset and a good understanding of complex end-to-end business processes across different functions and a good understanding of complex end-to-end business processes across different functions
  • You are a passionate team worker with good communication skills but can also work independently
  • You have a service minded attitude towards our many stakeholders
  • You are fluent in English, both written and verbal communications

 

For more information about the position, please contact Manager PAE/BPS, Mariann Ebbesen on +45 5151 3812. For information about the recruitment process, please contact Recruiter, Kathrine Boysen, +45 26845770

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways – driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

 

Following our founder’s mindset ‘action speaks louder than words’, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

 

 

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.

 

Danfoss engineers advanced technologies that enable us to build a better, smarter and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems and integrated renewable energy.

Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control and mobile and industrial machinery.

Our innovative engineering dates back to 1933 and today, Danfoss holds market-leading positions, serving customers in more than 100 countries. We are privately held by the founding family.

Read more about us at www.danfoss.com

Danfoss engineers advanced technologies that enable us to build a better, smarter and more efficient tomorrow. In the world’s growing cities, we ensure the supply of fresh food and optimal comfort in our homes and offices, while meeting the need for energy-efficient infrastructure, connected systems and integrated renewable energy.

Our solutions are used in such areas as refrigeration, air conditioning, heating, motor control and mobile and industrial machinery.

Our innovative engineering dates back to 1933 and today, Danfoss holds market-leading positions, serving customers in more than 100 countries. We are privately held by the founding family.

Read more about us at www.danfoss.com