The Impact You'll Make
What You’ll Be Doing
- Configure, maintain, and optimize client-side network devices (e.g., laptops, desktops, mobile devices, and network interface components) to ensure efficient and reliable connectivity.
- Troubleshoot complex network connectivity issues for end users, identify root causes, and implement effective solutions.
- Manage, troubleshoot, and support digital certificates to ensure secure authentication and encrypted communications.
- Collaborate with IT infrastructure teams to implement network policies and security standards for client devices.
- Monitor network performance from the client perspective and recommend improvements to enhance efficiency and reliability.
- Provide technical guidance and support to end users on connectivity and certificate-related matters.
- Document configurations, troubleshooting procedures, and resolution steps to support knowledge sharing and future reference.
- Stay up to date with emerging client networking technologies, security protocols, and industry best practices.
What We're Looking For
- Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
- Experience configuring and supporting client-side network devices in enterprise environments.
- Knowledge of certificate management and troubleshooting, including SSL/TLS, PKI, and authentication protocols.
- Familiarity with network protocols such as TCP/IP, DNS, DHCP, and VPN, as well as network security best practices.
- Strong analytical and problem-solving skills, with the ability to work both independently and collaboratively.
- Excellent communication and customer service skills.
What You'll Get from Us
- Exposure to modern workplace technologies, endpoint management, security, cloud, and automation initiatives.
- Opportunities to learn, grow, and build your expertise within a global technology organization.
- Collaboration with experienced professionals across infrastructure, networking, security, and digital workplace teams.
- A culture that values innovation, continuous improvement, and knowledge sharing.
- The opportunity to contribute to solutions that support business performance and create a better employee experience worldwide.
Ready to Make a Difference?
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.