The Impact You'll Make

As an Order Fulfillment Representative, you play a pivotal role in delivering a smooth, reliable, and customer‑focused order experience. Your work ensures that every order is processed accurately, every internal partner stays aligned, and every customer receives timely, transparent updates. By coordinating across planning, logistics, warehousing, production, and customer support, you directly influence our operational excellence and customer satisfaction. Your impact is visible in every on‑time delivery, every resolved issue, and every customer who feels confident choosing us again. 

This is an on-site job, open in our Fluid Conveyance plant in Dubnica nad Vahom, Slovakia. 

What You’ll Be Doing

Order Management & Coordination

• Process and validate customer orders in SAP, ensuring accurate pricing, quantities, and availability.

• Coordinate with planning, warehouse, logistics, and production to secure timely fulfillment and resolve delays.

Customer Communication & Support

• Serve as the primary contact for order status, availability, delivery updates, and inquiries.

• Provide shipment updates and manage escalations or complaints professionally.

Cross‑functional Collaboration

• Partner with planning, procurement, warehousing, finance, and quality teams.

• Contribute to process improvements that enhance customer experience and order accuracy.

What We're Looking For

• Understanding of order fulfillment, inventory, and supply chain basics.
• Strong communication and customer service orientation.
• Ability to manage priorities, multitask, and work independently.
• Analytical mindset and problem‑solving skills.
• English level B2+ (spoken and written).

What You'll Get from Us

• We promote from within and support your learning with mentoring, training, and access to global opportunities.
• You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
• We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
• You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.

Ready to Make a Difference?

If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.