The Impact You'll Make
You are the promise keeper for our customers. In this role, you will be the critical link ensuring that every order is delivered accurately and on time, directly influencing customer satisfaction and trust in the Danfoss brand. Your work is the final, crucial step in our commitment to excellence.
This is more than just processing orders; it’s about being a central hub of communication and problem-solving. You will navigate the fast-paced environment of our production and warehouse teams, negotiating win-win solutions that keep our operations running smoothly while meeting customer needs.
Your attention to detail and proactive mindset will not only ensure seamless order flow but also contribute to a culture of continuous improvement. You will be a key player in making our processes more efficient and helping us achieve our operational goals.
What You’ll Be Doing
As an Order Fulfillment Representative, you are at the heart of our customer commitment. You will have the opportunity to:
- Orchestrate the entire order fulfillment process, from entry to shipment, to ensure our customers receive their products on time and as promised.
- Serve as the central point of contact between our production, scheduling, and warehouse teams to proactively resolve issues and keep orders flowing smoothly.
- Act as a problem-solver by monitoring order status, expediting critical items, and communicating updates to keep our customer service teams informed.
- Ensure the integrity of every order by validating accuracy, managing shipping documentation, and maintaining precise data within our ERP system.
- Contribute to a culture of continuous improvement by identifying opportunities to enhance our order fulfillment processes and efficiency.
What We're Looking For
- Bachelors degree, combined with 3+ years of experience in order fulfillment, customer service, or a related manufacturing support role.
- Exceptional organizational skills and a strong attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Excel and experience with ERP systems. Familiarity with reading engineering drawings is also beneficial.
- Excellent communication and problem-solving skills, with the ability to work effectively both independently and as part of a collaborative team.
- A strong commitment to safety and the ability to work in a mixed environment of both an office and a production floor.
Ready to play a vital role in our customer's success? Apply now to join our dedicated team.
This is a safety sensitive position.
This position is classified as Safety-Sensitive under the Oklahoma Standards for Workplace Drug and Alcohol Testing Act.
What You'll Get from Us
- We promote from within and support your learning with mentoring, training, and access to global opportunities.
- You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
- We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
- You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.
Ready to Make a Difference?
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.