Credit Management Team Leader

Job Description

Danfoss Mexico is looking for a Credit Management Team Leader for our Plant in Queretaro. Credit Management Team Leader – who is a strong motivator able to lead a team and create an empowering and inspiring culture to achieve targets and high-performance standards. You will report to the Credit Manager, and you will be responsible for managing credit risk and collection of Accounts Receivable in Danfoss Group for North American customers. Take the opportunity to lead 10-12 team members and be part of Global Services organization within Danfoss Group – that enable the world of tomorrow to do more with less. 

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following.

• Management of the day-to-day credit & collection process.
• Making decisions about release of blocked orders.
• Communication with internal and external customers to ensure prompt and on-time payment of receivables and resolution of disputed open items.
• Monitoring of performance and proactively managing day to day workload in the team to ensure KPI´s are met.
• Assess credit risk and customer´s creditworthiness in order to make decisions about order releases, as well as credit limits in accordance with delegation of power; Escalate and support query resolution in close cooperation with Cash Application and Customer Service.
• Accurate credit data and collection files.
• People management responsibilities:
• Team support and leadership in daily operation of the team.
• Participating in hiring process, securing on-boarding of new employees, hosting monthly one on one’s and secure development of the individual team members.
• Provide training and coaching on soft and technical skills within the team.

Background & Skills

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

The ideal candidate possesses these skills. 

• Education in field of economics and/or management (or similar) or relevant work experience.
• Previous experience in supervision or leadership position at least 2 years.
• Min. C1 level of English, Portuguese language will be an advantage.
• Strong organizational and communication skills in writing and in verbal communication with multiple stakeholders both internally & externally at various levels in an organization.
• Ability to manage multiple tasks within demanding timelines.
• Demonstrate leadership by leading by example with a hands-on approach and detailed process understanding.
• Self-motivated individual with a "can do" attitude having attention to details.
• Proactive and foresighted thinking.
• Positive and open-minded attitude engaging and securing commitment from involved parties.
• Team player and strong motivator – securing passionate engagement from the team.
• Strategic thinking & understanding
• Demonstrating effective evaluation and problem-solving skills based on input from the team and/or own provided insights.
• Strong at relationship building and stakeholder management based on a solution-oriented approach taking multiple aspects into consideration in decision making.
• Engaging customer centric approach securing positive relation building and persistent commitment to resolve disputed items.

Join our team and help us release the potential of this amazing world. We look forward to discovering how you want to have an impact on tomorrow!

Employee Benefits

We are excited to offer you the following benefits with your employment:

• Career Development 
• Bonus system
• Paid vacation
• Opportunity to join Employee Resource Groups

This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.