The Impact You'll Make
We are seeking a strategic, customer‑focused growth oriented Senior Account Manager to play a key role in driving our business expansion and strengthening long‑term customer partnerships. This position is responsible for developing targeted growth plans, uncovering new sales opportunities, and ensuring seamless operational alignment between our organization and our customers. The ideal candidate has a robust technical background, is a proactive communicator and relationship builder who can effectively represent the voice of the customer, coordinate cross‑functional support, and lead initiatives that align with our business goals. This role offers the opportunity to influence global account strategy, support commercial and technical engagements, and contribute directly to our continued market success.
Domestic and international travel of approximately 30% is required.
What You’ll Be Doing
Develop and execute targeted growth plans for customers to meet or exceed target goals and strategic objectives; identify customer applications, products, programs that present an opportunity for product sales; propose solutions to meet customer needs that are supportive of new wins that are in line with business unit goals and objectives; ensure operational alignment with customers by effectively communicating on all relevant policies and procedures; conducting periodic business reviews, obtaining and internally communicating customer forecasts and managing against goals and performance metrics; coordinate and partner with internal stakeholders (customer service, business units, SAE, PAE and SDM's, pricing and quality) to ensure high levels of support and communication to assigned customers; represent voice of customers to the organization, including effectively communicating on topics such as price proposals/changes, product changes, new product needs, performance metrics, scorecards to ensure everyone involved understands customer expectations and business metrics; develop strong relationships with customers to engage key decision makers and critical departments that in turn support the specification and purchase of our products; plan, conduct, and/or coordinate commercial and technical presentations on current and new product and their applications for customers; coordinate special marketing or growth program sales efforts as requested; develop and coordinate focused sales plans to maximize sales penetration by preparing and submitting call reports, monthly reports, action plan updates, operating plan updates, expense reports and other sales-oriented documents in a timely fashion; maintain records in an organized and accurate manner for performance analysis, follow up, and organized record keeping; utilize sales processes to uncover customer objections/concerns required to develop appropriate solutions; coordinate legal and commercial input for supply agreement negotiations; establish significant connections with key decision-makers at all levels of customer organizations; coordinate global activities related to customer account strategies (executive meetings, global pricing adjustments, contract management). 30% domestic/international travel.
What We're Looking For
- Proven ability to develop and execute targeted customer growth plans that achieve or exceed strategic sales goals.
Skill in identifying customer applications, products, and programs that create meaningful new sales opportunities. - Experience proposing customer‑focused solutions that support new business wins and align with business unit objectives.
Strong communication skills to ensure operational alignment with customers, including policy updates, procedures, and regular business reviews. - Ability to gather, interpret, and internally communicate customer forecasts while managing performance against goals and metrics.
Collaborative mindset with experience partnering across internal teams (customer service, business units, engineering, pricing, quality, etc.) to deliver seamless customer support. - Effective customer advocate with the ability to communicate pricing changes, product updates, new product needs, scorecards, and expectations across the organization.
- Talent for building deep, influential relationships with key decision‑makers to support product specification and purchasing decisions.
Confidence in leading commercial and technical presentations, coordinating marketing initiatives, and executing focused sales plans with timely reporting and documentation. - Strong organizational discipline to maintain accurate records, manage account strategies (including global activities and contract inputs), and travel up to 30% domestically and internationally.
What You'll Get from Us
At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.
We are excited to offer you the following benefits with your employment:
Bonus system
Paid vacation
Retirement plan
Flexible working hours
Personal insurance
Opportunity to join Employee Resource Groups
State of the art virtual work environment
Employee Referral Program
Ready to Make a Difference?
If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.