Head of Reliability

Job Description

• Define and deploy reliability growth strategy for Danfoss Turbocor Compressors (DTC)
• Develop cutting-edge reliability processes and methods to secure business success
• Lead reliability activities in new product development and other engineering practices
• Reduce field failures by working on product reliability and R&D quality processes
• Reduce warranty costs
• Assist in managing customer reliability crises

Job Responsibilities

• ​​​Develop reliability processes / methods and Lead the reliability efforts in product development and engineering activities
  • Establish reliability goals and plans
  • Lead reliability engineering efforts with project teams to support design for reliability, validation and qualification of product reliability
  • Facilitate cross-functional risk assessments (e.g. DFMEA) in product life cycle (from design, development to product continuous improvements)
  • Carry out or oversight endurance tests
  • Deploy the Reliability Growth Analysis method (reliability level validation during product development)
  • Monitoring reliability performance in new products in the stage of M5-M6 to ensure early trend of reliability issues being addressed
• Work closely with DTC Quality System and Utilize the issue tracking databases to monitor the products reliability performance. Build the plan to reduce the field defects by leading multi-department workshops (Quality, R&D, Applications, Sales and Operation), follow-up meetings, brainstorming, to reinforce product reliability
  • Develop quality and reliability data analysis methods and tools
  • Identify early trend of reliability/quality issues by closely monitoring quality/reliability data
  • Actively lead/participate investigations on reliability issues
  • Promote knowledge-sharing on reliability issues within the various departments
• Help solve reliability problems
• Analyze risks: statistical studies using statistical tools and database
• Coordinate internal players in the event of a reliability crisis to resolve the problem quickly and efficiently
• Monitor ongoing actions of reliability issues and ensure their resolution
• Reliability Benchmarking
• Benchmark DTC legacy products and industrial equivalent products reliability performance
• Define reliability benchmarking requirement
• Evaluate necessary provisions with Finance, Quality and the DTC leadership team in the event of customer compensation requests and follow up on compensation agreements
• Communicate reliability related topics to customers under the direction of DTC leadership team
• Understand and comply with quality policy, procedures and instructions to ensure product quality, customer satisfaction, attainment of business goals and environmental well-being

Background & Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Minimum bachelor’s degree in engineering, industrial, software, physics or equivalent
• Minimum of 10 years industry experiences in Reliability, Quality, or R&D
• Knowledgeable in advanced reliability tools such as Reliability Prediction, Reliability Diagram, FMEA, Fault Tree, Weibull, HALT and ALT test methodologies, FRACAS (Failure Reporting and Corrective Action System), and 8D problem solving.
• Hand-on experience with a pragmatic approach working with cross-functional teams

Preferred Qualifications: (Education, Skills, Experience, and/or Languages that are nice to have but not required):

Experiences in highly mechanical-electronics (Mechatronics) products in the field of reliability, quality or engineering

Language and Communication:

• Fluently read, speak and write in English
• Ability to articulate and communicate effectively on complex or sensitive issues from the details to strategies to the company leadership team, vendors and customers
• Ability to express oneself effectively in front of groups internally and externally
• Master effective written and oral communication on different issues including disputing
• Ability to prepare program summaries for peer, executive, or customer reviews. Able to plan, organize and facilitate efficient working-level and review level meetings

OTHER SKILLS AND ABILITIES

• Strong analytical skills. Must have basic project co-ordination skills and a personal drive to offer data-based directions

Employee Benefits

We are excited to offer you the following benefits with your employment:

• Bonus system
• Paid vacation
• Flexible working hours
• Personal insurance
• Communication package
• Opportunity to join Employee Resource Groups
• Employee Referral Program

This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.