The Impact You'll Make

As our new Technical Support Assistant, you will provide support to end customers across our operations, resolving technical questions, commissioning Danfoss products for different applications, and supporting warranty processes. 

What You’ll Be Doing

 In this role, you will be responsible for supporting our end customers by: 

• Finding solutions to technical questions and application-related issues 
• Handling warranty processes and product allocation for use in Brazil 
• Ensuring the best possible customer service experience 

What We're Looking For

• Product warranty processes 
•  Product code extension processes for use in Brazil 
•  Phone and email support to end customers and the internal sales team
•  Review of technical documents and manuals
• Organization of the work environment 

What You'll Get from Us

1. We promote from within and support your learning with mentoring, training, and access to global opportunities.
2. You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
3. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
4. You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.

Ready to Make a Difference?

If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.