Job Description
Req ID:  51334
Job Location:  Osasco, BR
Employment Type:  Full Time
Segment:  Danfoss Climate Solutions Segment
Job Category:  Supply Chain and Operations
Work Location Type:  On-site
Job Title:  Technical Support Assistant

The Impact You'll Make

 As our new Technical Support Assistant, you will provide support to end customers across our operations, resolving technical questions, commissioning Danfoss products for different applications, and supporting warranty processes. 

What You’ll Be Doing

 

In this role, you will be responsible for supporting our end customers by:

a. Finding solutions to technical questions and application-related issues

b. Handling warranty processes and product allocation for use in Brazil

c. Ensuring the best possible customer service experience 

What We're Looking For

 Technical education in Refrigeration, completed or in progress

▪ Knowledge of administrative tools such as Microsoft Office

▪ Foreign language skills: Intermediary English

▪ Strong commitment to schedules and customer service 

What You'll Get from Us

 

  1. We promote from within and support your learning with mentoring, training, and access to global opportunities.
  2. You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
  3. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
  4. You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.

Ready to Make a Difference?

 

If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.

 

 

Our Commitment to Transparency

Salary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information.

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Want to know more? Please visit our FAQ Page.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Information at a Glance