Senior Quality Engineer

Job Description

The Senior Quality Engineer role will be responsible for specified activities in managing the customer interface for all aspect of product quality. Act as primary customer contact for specified customer related to quality topics and support / drive the manufacturing and assembly operations teams in addressing internal and customer issues through the application of core quality tools. Heavy focus on 8D and problem-solving methods for our customer base, as well as direct support of manufacturing and assembly operations to achieve internal goals related to Safety, Quality, Delivery, and Cost.

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following. 

• Supports and complies with established Company’s Corporate Principles and goals. Understands and implements Quality requirements such as ISO 9000 and IATF 16949.
• Monitors manufacturing processes and assess product quality to determine adequacy, capability and ability to comply with customer and company specifications.
• Develop and maintain documents and procedures related to quality standards, risk analysis, lessons learned from product recalls, product audits, field returns and repairs, complaints, scrap, and rework, and retain documented information as evidence.
• Lead and use quality tools including problem solving and lean manufacturing techniques in the support of continuous improvement, root cause analysis, corrective/preventive actions promoting lessons learned process.
• Protect customers from escaped quality issues by management of containment, sorting, corrective action and blocking suspected parts.
• Assist internal process audits and help facilitate corrective and preventive actions for findings.
• International and Non-International Travel possible approximately 5%.
• Other duties as assigned.

Background & Skills

Required Qualifications

• Engineering degree (Mechanical, Electrical/Electronics or Industrial) or job equivalent experience in Customer Quality Department. 5+ years of progressive related Quality experience in a manufacturing or technical environment.
• Strong knowledge in problem solving methodology and techniques.
• Proven creativity and analytical methods (e.g.: Six Sigma) with a high-level of attention to detail.
• Experience with direct customer interaction.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office (e.g.: Excel, Word, PowerPoint, etc.).

Preferred qualifications

• 7+ years in Quality Engineering role.
• Recognized advanced problem-solving certification (e.g.: Six Sigma, Shainin).
• Knowledge with data analytics (Capability, Gage R&R, etc.).
• Recognized quality engineering qualification (e.g.: ASQ certification).
• Six Sigma Green Belt certification. Six Sigma Black Belt certification. 2+ years
• Perform activities in coordination with other departments, effectively respond and communicate in a timely manner. Develop and maintain productive working relationships.

Employee Benefits

We are excited to offer you the following benefits with your employment:

• Bonus system
• Paid vacation
• Personal insurance
• Opportunity to join Employee Resource Groups
• Employee Referral Program

This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Danfoss – Engineering Tomorrow

At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.

Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.

Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.